We provide support. But We provide basic support like as installing plugins and themes. If you require technical support regarding a theme or plugin then you will need to either our paid support product or you will need to hire a freelancer to take a look for you. Alternatively you could ask us for paid help form our In-House Expert Team Contact Us on Live chat.
We are always here to help in under our support policy, if you need customization help or any other website building help we can help you but it could be charged as per our expert rate.